Reach, engage and verify your audiences by taking the conversation to where they already live.

Organisations seek to automate the interactions they have with individuals - not only to reduce costs - but to provide their audiences with faster access to services.

Explore Industries Explore Solutions
woman surrounded by text boxes

Verified Admissions

Broaden your ability to engage, onboard and safeguard students.

man surrounded by text boxes

Integrated Verifications

Increase completed applications rates with a more agile approach. Automate identity, background and qualification verifications.

ISO logo

Quality Management

ISO 9001 Certified

ISO 27001 certification logo

Security Management

ISO 27001 Certified

Automation

Automating complex conversations has traditionally been challenging due to:

Unfamiliar Platforms

Customers being less likely to use and return to a platform they would only use to communicate with a single organisation.

Requestor Validation

A need to verify the identity of the customer.

Real-time Requests

A need for processes that are managed by disconnected systems.

Fact Checking

A need to verify or cross reference the information being provided by the customer.

Customer Perception

Customer experiences leading them to believe their need can't be addressed by AI - so asking for an Agent.

Security Demands

The challenges of providing security over interactions that involve third-party systems and occur over a protracted timeframe.

Solutions

Datafon's unique messaging solution overcomes these obstacles

Datafon enables your organisation to Engage, Automate, Verify on any platform

Click the headings below to review our solutions.

  • Conversations
  • Phone Number Intelligence
  • Qualification Verification
  • Recruitment Verification

Conversations

Reach and engage your audiences by taking the conversation to where they already live.

We provide configurable Chat bots that can have conversations with your audiences across the most popular messaging platforms including WhatsApp, Facebook Messenger, Instagram and Telegram.

Learn More
Conversations

Phone Number Intelligence

What’s in a phone number? You’d be surprised.

Datafon can perform a number of real-time data checks on any mobile phone number from anywhere around the globe – individually or in bulk – helping your organisation to reduce your exposure to risk and fraud.

Learn More
Phone Number Intelligence

Qualification Verification

Datafon enables customers to verify most educational qualifications with institutes in over 195 countries and more than 50,000 institutions.

Learn More
Qualification Verification

Recruitment Verification

Datafon have partnered with market-leading employment and qualification screening services to help organisations to:

  1. Integrate screening capabilities into their messaging platform
  2. Get access to a breadth of screening capabilities from a single provider
  3. Make screening activities more efficient and cost effective through automation
Learn More
Recruitment Verification
Whatsapp logo
meta logo
Instagram logo
Telegram logo
WeChat logo

Industries

Use Cases

Consider reviewing our Industries section to review how our capabilities are being used within these sectors

Education

Learn how your institution could leverage our capabilities to:

  • Engage and track prospective Students
  • Automate Applications and Admissions processes where verification checks are required (including Clearing)
  • Provide data-driven Safeguarding for their Students
Explore Education

Recruitment

Learn how your institution could leverage our capabilities to:

  • Engage with prospective Applicants
  • Provide a more agile Application process that increases the volume of completed Applications by capturing required information via messaging
  • Automate Application processes through integrated Identity, Background and Qualification verifications
Explore Recruitment